4 Questions to Ask Your Windshield Repair Provider

Price is important, but it’s not the only factor you should consider when looking to have your windshield repaired or replaced. If you stumbled across an ad promising low rates and little else, it should raise a red flag. Remember that windshield repair is a business; if you see a provider offering a drastically low price, it means that they’re cutting costs elsewhere in order to be profitable at that price. You could be dealing with a fly-by-night operator, or an amateur with a “Do It Yourself” kit.

We are not advising you to break the bank on your windshield repair. However, what we are saying is that you should focus on finding quality service, rather than a criminally-low price. You need to know you can trust the company you’re working with to do a great job. Autoglass repair is serious; more than a way to keep out the wind and rain, your windshield is also part of the structure of your vehicle. If your windshield is repaired or replaced improperly, you put your safety at risk.

Questions to ask an Auto Glass Repair Shop Owner

ŸFirst, ask whether or not the shop works with your insurance company. This simple question can root out many of the “fly-by-night” threats that you face. No scam artist is going to be willing to work with an insurer, because it leaves a strong paper trail pointing back to them. Speers Auto Glass works directly with the major insurance companies, and will pay up to 100% of your deductible. Our relationship with insurers is so good that many minor chips are free for our customers – the insurance company covers the cost of labour, and you’re sent home happy!

Next, ask if the shop is willing to repair the windshield. Most scammers will want to push a windshield replacement on you right away. Though replacements are sometimes necessary, you should be able to tell whether your potential provider is trying to rush you into a more expensive service. If they refuse to even consider a repair during your initial quote, walk away. Speers Auto Glass technicians will do everything in their power to avoid charging you for a full replacement. Our windshield repair service treats chips and cracks of various sizes and severities, and we’ve already saved Canadian motorists thousands!

Ask if they offer repairs in-shop, or mobile. Mobile windshield repair is the next frontier for this industry, and established, reputable providers will all offer this service. If your potential company doesn’t, walk away. However, you need to make sure they have a shop, too. If they only offer a mobile repair, there’s a very good chance that you’re dealing with a fly-by-night operator who wants nothing to do with a fixed location where angry customers can track him down! Speers Auto Glass offers both in-shop and mobile repairs.

Ask if they offer a warranty. Scam artists shrink back from the word warranty like vampires scurrying away from sunlight. A quality provider will offer you a long-term warranty. They have no reason not to if they believe in the service they’re offering. Speers Auto Glass offers a lifetime warranty on all windshield repairs and replacements.

These simple questions should give you all you need to root out low-quality providers the next time you need windshield repair or replacement. If you’d like to find out more about Speers Auto Glass, you can call 905-339-0339 to get your free quote now.

Categorised in: Auto Glass Articles

This post was written by Speers Auto Glass Staff